Privacy Policy

Last updated: May 27, 2026

Ainur Villas (“Ainur”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable EU and Finnish data protection laws, including the General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Booking and reservation details
  • Payment and billing information
  • Communication history
  • IP address and device/browser information
  • Website usage and analytics data

2. How We Use Personal Data

We may process personal data to:

  • Manage bookings and guest services
  • Respond to inquiries and customer support requests
  • Process payments
  • Improve website functionality and user experience
  • Comply with legal obligations
  • Prevent fraud and misuse
  • Send service-related communications

Marketing communications may only be sent where permitted by applicable law.

3. Legal Basis for Processing

Under GDPR, we may process personal data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • User consent where required

4. Sharing of Data

We may share personal data with trusted third parties including:

  • Payment providers
  • Booking platforms
  • Website and analytics providers
  • IT and customer support services
  • Authorities where legally required

We do not sell personal data.

5. Cookies

Our website may use cookies and similar technologies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • User preferences and security

Additional cookie details and consent tools may be added.

6. Data Retention

We retain personal data only as long as reasonably necessary for operational, legal, and accounting purposes.

7. Your Rights

Under GDPR, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority
  • Requests may require identity verification.

8. Data Security

We aim to use all appropriate and up-to-date technical and organizational measures to protect personal data.

9. Third-Party Services

Our website may contain links or integrations with third-party services. Their use is governed by their own terms and privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised “Last updated” date.

11. Contact

For privacy-related questions or requests, please contact Ainur Villas through the contact information provided on our website.